Our scope

One Thred Comms (“1tcomms,” “we” or “our”) want you to know how we collect, use and disclose information from you, valued users. This Privacy Policy will outline our practices. By using our site/services, you agree to the terms and conditions of this Privacy Policy. We do not knowingly collect personal information from children (those under 16 years of age). Our Privacy Policy applies to all users and the collection/use of your personal information.

Collection of data

We only collect minimal information that includes, but may not be limited to:

Your contact details

This allows us to directly identify and or contact you and may include your name, date of birth, address, e-mail address, telephone number, e-mail address, username, passwords, and gender.

Website data

When you use our website, we collect duration and time of the session, any pages visited, transaction details, and technical info e.g., MAC address, etc.

Customer care information

This means information shared when you contact us inquiring about our website and or services. In addition, your support requests and the details required to resolve them. You understand and agree that we may make a record of any issue(s).

Use/disclosure

We may use information that we collect to provide our One Thred Comms service(s) and associated features to you. You’ll agree these are necessary:

• • i. To enable us to respond to your queries effectively.
  • ii. To send you relevant content, information, marketing, promotions, and updates.
  • iii. To process subscriptions and/or orders.
  • iv. To allow you access and interact with our platform.
  • v. To help us monitor and improve our services and quality assurances.
  • vi. To allow social sharing functionality.
  • vii. To comply with legal obligations.

We may use the information from and about you to predict your areas of interest. Of course, we may be required by law to retain or disclose your information to authorities, including law enforcement bodies. Also, we may retain or share information if we believe it is reasonably necessary to respond to a lawful legal request, protect rights, enforce terms and conditions of our service, and detect or prevent or investigate any illegal activity.

We will retain your information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by law.

Please note, even if you cancel your account or ask us to delete your personal information, some information from your account may remain viewable if you have shared information with social media or other services.

We may also backup your information on secure servers to comply with applicable law or internal security policies. It may not always be possible to completely delete all your information due to legal, technical, or contractual constraints.

User access

You can access personal information we hold about you and or delete your information by emailing us here hello@onethredcomms.com. Please note we may ask you to verify your identity. If you wish to do so, please include your email address, name, address, and telephone number and specify clearly what information you would like to delete, access or update and we will try to comply with your request as soon as we can, pursuant to our obligations.

You may request we not share your personal information with our affiliates or unaffiliated third parties. We will try to comply with your request as soon as we can, pursuant to our obligations.

If you are a resident of California, please see the section below, for more information about the rights you have under Californian law.

Cookies

Cookies and similar technologies allow small pieces of information to be read from or placed onto your device when you visit a website or application. Your web browser sends this information back to our website so that they can remember preferences. They can also help to ensure that adverts you see online are more relevant to you. The cookies and similar technologies used on our website fall into four categories: strictly necessary, performance, functional, and targeting. You can control and manage cookies on your device, but these changes will apply to all websites you visit. It is a term of use of this website that we collect information to allow us continue functionality.

Managing cookies in your browser

Usually, a browser will allow you to choose the level of privacy settings you want. You can block all cookies, you can accept all cookies, or pick a setting somewhere in between. Deleting cookies means that any preference settings you have made on a website will be lost. If you’ve set your preferences to opt out of cookies, this setting will be lost too, as that information is stored in a cookie. Blocking all cookies means functionality on our websites will be lost, as described above. We don’t recommend turning all cookies off when using our websites. To reduce your cookie settings at any time, you must use your browser settings to remove any third-party cookies from your previous visit(s).

GDPR

We are the data controller for the statutory purposes in data processing (which implements the European General Data Protection Regulation (Regulation (EU) 2016/679) [‘the GDPR’]). You may request what information we hold about you pursuant to data protection if a European Entity. We observe the European Commission-approved Clauses as a legal mechanism for data transfers with the E.U. The collection and usage of your data is outlined above. Under GDPR provisions you have certain rights involving the rectification of your information; erasing your information; portability and restriction of processing; object to processing; and accessing your information. You can exercise your rights by submitting a request to us as controller of your information via our Data Protection Officer. You can contact us at 86-90 Paul Street, London, EC2A 4NE, UK.

CCPA

For our Californian users, the California Consumer Privacy Act refers to your Personal Information as information that identifies, relates to, or describes a particular California resident that we have collected, disclosed, or “sold” during the last 12 months, as well as rights California residents have under California law.

The categories of Personal Information that we collected/disclose is any identifier; personal information; characteristics; commercial information; geolocation; internet activity; and inferences. We do not sell information to any third parties. Please note that we disclose some categories of Personal Information in connection with certain types of advertisements, which could be considered a “sale” under the CCPA.

•   To provide our products and services;
•   Performing identity verification;
•   Manage, operate, and maintain our business;
•   Developing, improving, and maintaining our services;
•   Personalizing, advertising, and marketing our services;
•   Conducting research, analytics, and data analysis;
•   Conducting security controls and monitoring;
•   Detect and prevent fraud;
•   Performing accounting, audit, and other internal functions;
•   Complying with legal obligations and internal policies;
•   Keeping records; and
•   Exercising and defending legal claims.

Depending on the California resident’s interactions with us, each of these purposes may not apply.

If you are a California consumer, you have the following rights:

(1) Right to know

You have the right to request that we disclose to you the following information:

The categories of Personal Information we collected about you during the 12 months prior to your request; the specific pieces of Personal Information we collected about you during that time period; the purpose for collecting or disclosing Personal Information about you; the categories of Personal Information about you that we otherwise shared or disclosed and the categories of third parties with whom we shared or disclosed that Personal Information.

To make a request for your Personal Information, please email us. You will need to provide your name and email address, along with other details about your request. You can use an authorized agent to submit a request for your Personal Information; however, please email us to commence this procedure. Please note that, in some instances, we may decline to honour your request, e.g., we cannot verify your identity or an exception to this right applies.

(2) Right to request deletion

You have the right to request that we delete Personal Information we collected from you.

To make a request for your Personal Information, please email us. You will need to provide your name and email address, along with other details about your request. You can use an authorized agent to submit a request for your Personal Information; however, please email us to commence this procedure. Please note that, in some instances, we may decline to honour your request, e.g., we cannot verify your identity or an exception to this right applies.

(3) Right to opt-out of sale

If you wish to opt out of the sharing of your Personal Information in connection with tailored advertising in desktop and mobile browsers, please email us.

(4) Right to be free from discrimination

You have the right to be free from unlawful discrimination for exercising your rights under the CCPA.

(5) Record keeping

Please email us regarding the requests we received during the 2023 reporting period.